QUALITY NOT PRODUCTIVITY!!!!!! C $19.25. The price level of this organization is high according to consumer reviews. Even a small electric fireplace can help reduce your overall heating bill since you'll be utilizing zone heating in your home: while you lounge in the living room, you can turn on the electric fireplace to warm up as you use your smartphone to turn down your Wi-Fi thermostat that controls the heat in the rest of your home. my heater tore up after one season of use but over 1 year after purchase. Model: 23II042FGL. 5 star rating. What is your customer experience with Twin Star International? Review #1667173 is a subjective opinion of poster. Our team regularly receives offers to remove consumer reviews for money. The overall rating of the company is 1.9 and consumers are mostly dissatisfied. The prices often vary according to the type of technology used and the design complexity of the logs. User's recommendation: I have no recommendations. TwinStar Credit Union has been proud to continue to support our business members and local businesses within our communities through these difficult times and would like to thank those that chose TwinStar to process and service their Paycheck Protection Program (PPP) loan. My phone number is 217-358-****. With a 5,200 BTU infrared quartz heater, it will also efficiently heat up … Great to know Twin Star has no interest at all in helping a consumer just because they purchased a barely used rv that happened to have their barely used product installed. The box said, Handle with Care. Review #2359158 is a subjective opinion of poster. They’re known for creating engaging experiences and lasting relationships with their consumers. Meh. Review #2057804 is a subjective opinion of poster. MLS# 10344615. Seriously? The overall rating of the company is 1.9 and consumers are mostly dissatisfied. I need to change password . Review #1749487 is a subjective opinion of poster. I called back customer service and the indicated that the phone # I gave them was not in service. 2 months later i am still fighting twin star on my warrenty. Can you send me a hard copy? A-OK. 4 star rating. Recent recommendations regarding this business are as follows: "I have no recommendations", "Don’t buy a Duraflame Infrared heater", "stay away from anything you buy from Twin Star International.". Twin Star International was first mentioned on PissedConsumer on May 11, 2017 and since then this brand received 48 reviews. I thought DURAFLAME -- good name THEIR SERVICE IS UTTER GARBAGE TWIN STAR INTERNATIONAL RATE THEIR GIVE A DARN 1= NOPE, NONE, OH I'LL DROP THIS CALL WHY SAY YOU WILL CALL TO TROUBLESHOOT AND THE RECEIPT IS THE MOST IMPORTANT THING LOWES -------------------> Loose this supplier PETER JONES, I have been waiting for a tech to get in touch with me since 1/25/2019 to order a new cord for my Infrared heater model # 331****GRA. Review #2160077 is a subjective opinion of poster. I have tried numerous times to purchase one from the company TSI who makes them and its a endless game of messages back and forth. Compare Click to add item "Whalen® Eastwood 52" Antoinette Cherry Electric Fireplace Entertainment Center" to the compare list. There is not enough information available to create the chart. View full Twin Star International overview, Contact Twin Star International Customer Service. A pond assembling the holes were not lined up so I could not add the doors . Choose between included contemporary fire glass media or a realistic log set … I took the back panel off and discovered the rod that the reflective pieces rotate on is ever so slightly bent. Their customer srrvice agents are argumentative and rude, they give poor instructions on what they want from you. I have a twin star heater E359545 with remote and I need a bar code … The price level of this organization is high according to consumer reviews. Warm up any large space on a cold night and create a more comfortable environment with this beautiful infrared quartz electric fireplace stove. He asked me if i had bought the rv with the fireplace installed, or did iinstall it later. Received my Twin Star, “Classic Flame, 33”, 3D”. In the middle of the night the glass blew up and burst. They just want your money no customer service!! ClassicFlame® has been bringing people together around the warmth and comfort of an electric fireplace for over two decades. Woohoo! Review authors value the most Location. There is not enough information available to create the chart. ", "make sure you read the warranty and keep your receipts". They’re not only the leader in electric fireplaces and adjustable desks but they offer cabinets, coffee tables, office furniture and other home furnishings. i then filed a complaint with the BBB and after a couple of months - Twinstar replaced my heater - shipped it to me free of charge. When i said i already did they told me i absolutely did not. ... Twin-Star International. Review #1478178 is a subjective opinion of poster. You can activate the flame effects with or without heat to enjoy a gentle rolling fire all year long. Update: After over a month of posting the review, no.word from the company. E3 failure code. Find helpful customer reviews and review ratings for Replacement Fireplace Fan Blower for Twin Star electric fireplace, Blower only at Amazon.com. CUSTOMER service is terrible, non existent. Yay! so now i am very happy. Read honest and unbiased product reviews … Review #1906151 is a subjective opinion of poster. Twin-Star International is the manufacturer of Classic Flame, Classic Flame Pro (B2B retailer), and Duraflame.Any of these brands technically qualifies as a Twinstar electric fireplace. I ordered another one and if this one comes back with no packing and damaged, I will never order anything from you again!!! Enjoy your fireplace year round, even on a … duraflame® electric helps you create the perfect atmosphere to enjoy family, friends and fire – all while keeping the planet in mind. User's recommendation: stay away from anything you buy from Twin Star International. Review #1496010 is a subjective opinion of poster. Review #1459325 is a subjective opinion of poster. Need the actual receipt....not interested in trouble shooting the fire they wouldn't help us get it up and working.. Economically Friendly - Less expensive than installing a gas fireplace and direct gas line. Review authors value the most Location. Top comment. Ou trouver les pieces de mon foyer twin stars int. Classic Flame and Duraflame electric fireplaces is a brand built on quality and durability. I checked for dust on heater unit and fan but found none and used compressed air to make sure. The rest of time the heater may come on for 1 to 15 minutes. We are processing your message. Fifth phone call since Wed. to order remote &;;;;;;;;;;;;;;;;;;;;;;;;;;;; thermostat with no resolution or order placed until I speak with a Tech.. No ability to transfer, email or call that department directly. I also need new switches. Lesson learned and will deal with better known companies. SKU: 6075302. I just recently contacted them again and found my old work order had them refer to that, told them they never responded and closed ticket. ***, this company is so bad they have a lawyer on this site , this is a biggg joke and now you cant post without at least a hundred words, this place is worse than i thought, i hope i soon get a hundred words i am getting more pissed as i waste my time , finding stuff to say without getting real pissed off agioan a biggg jokeee , i guess not a hundred words yet so a,a,a,a, did i get there yet , only 83 damn computer , and this should be getting close to a a a hundred this site sucks,and keeps track of your words, this is worse than grade school , stupid assed people that run this company, should take up golf or , maybe try to HELP THE CUSTOMERS ,STUPID ***. Experience the beauty for yourself. duraflame® electric helps you create the perfect atmosphere to enjoy family, friends and fire – all while keeping the planet in mind. We were really excited about it. All I ever received was an automated e- mail to which I was not to respond to. ClassicFlame® has been bringing people together around the warmth and comfort of an electric fireplace for over two decades. Review #1483071 is a subjective opinion of poster. Warm up any space large or small on a cold night to create a more comfortable environment with the Duraflame Infrared Quartz Electric Fireplace Stove Heater. Best Affordable: Twin Star Home Chimney Free Infrared Quartz Electric Stove Heater Use this portable electric heater to warm up to 1,000 square feet anywhere in your home. Click to add item "Whalen® Eastwood 52" Antoinette Cherry Electric Fireplace Entertainment Center" to the compare list. It features 2 Bluetooth speakers than can play the sound from your TV and a fireplace that can heat a room to keep you warm and cozy. We are happy to hear that you are enjoying your TV stand with My model is18EFO10SAA-AO. Plus, it comes with a remote to control the flame's color, speed and brightness. I was asked to send pictures of bothe the front and back of the unit. Start your review of Plow & Hearth. I have left several messages and you have not replied. I took insert out of cabinet and observed the heater turn on for I minute, 3 seconds prior to code coming on the fan started then failed with heater element. Twin Star Electric Fireplace Reviews – Spark Modern Fires. 4.5 out of 5 stars. Review #1688245 is a subjective opinion of poster. User's recommendation: make sure you read the warranty and keep your receipts. When i did that i was told i meeded to send pictures of the reciept and the error code. Tresanti Oakland TV Console with ClassicFlame Electric Fireplace and Integrated Power 5,200 BTU - Heats up to 1,000 sq ft. Thank you and may God bless you and yours ! Reviewed in the United States on January 26, 2018. What is the matter with your packers!!!!! Top Rated Seller. 3 reps stated they would escalate my complaint and still no response. This stunning electric fireplace provides supplemental zone heating for up to 400 square feet. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. Overall total Dissatisfaction of their customer service. Twin Star is a multi-million dollar fire and furnishings company in Delray Beach, Florida. Purchased a ChimneyFree fireplace a part was too short (manufactured wrong) all I wanted was a replacement part - They requested a serial number which I provided then a week later asked for an invoice - each time they said that they had to have a technician call me.. What a joke - I finally boxed the piece of crap up and took it back to the store for a full refund. Review #1463290 is a subjective opinion of poster. Review #1465113 is a subjective opinion of poster. i am sorry but u pay $600 dollars for a unit and u end up having to basiclly build it yourself which in my mind for the money u pay for it , that it should already be assembled for you. Pins needed for cabinet shelves manufacturers number:CC30-5587-X336. I asked the CS guy if it should have a bushing around the one end because there is a lot of space which enables the rod to jump up and down making that knocking sound. Each time I called was told someone would contact me within 24-48 hrs. I called to ask a relatively simple question about operating my new fireplace and was told that I need to wait one or two days for a tech support person to call me back. I bought the Tresanti Wine Cabinet and after one year the top cooler went out. Duraflame 3D Infrared Electric Fireplace Stove with Remote Control - Portable Indoor Space Heater - … Review #2116452 is a subjective opinion of poster. Thank You for Your Reply! I called again and again (22 times) and each time they said someone would get... i called the company several times - then finally a customer rep said that the company could not replace the heater even though it states it has a 3 year warranty. Review #1389229 is a subjective opinion of poster. Don't buy anything from Twin Star International. Twin Star electric fireplace tv stands, mantel packages, fireplace log inserts, infrared quartz heaters and freestanding electric stoves are exclusively offered at ElectricFireplacesDirect.com. The warranty was over 2 months ago. Twin Star International ranks 338 of 1767 in Appliances and Electronics category. Twin Star International ranks 338 of 1767 in Appliances and Electronics category. Review #1956084 is a subjective opinion of poster. Review #2300240 is a subjective opinion of poster. It's easy to install, though you'll need a recess of at least 3.5 inches to set it in. The parent company of a number of our iconic electric fireplace brands, let’s take a closer look at Twin Star and see why they’re so popular. Twin Star International reviews (www.twinstarhome.com): Not happy with product. That was over 10 days ago. What is your customer experience with Twin Star International? and 90 lbs. And NO customer service to reach out to! I told him it was already installed. Do you have something to say about Twin Star International? In other words, the more realistic the log set looks, the more expensive it will be. This piece of equipment was given to me to heat my sun room in order for the kittens I found, where someone had "dumped off", can keep warm. But then they said that when i send them the pictures of the back they needed clear pictures of the manufactures date on the back and the last picture wasnt clear enough. The blower motor has been replaced 4 times and I need another one.Power to unit has been checked out by an electrician and the company I bought it from. Will not recommend this brand to no one!!!! He said sorry they couldn't help me since it's second hand and I'd have to just by a whole new unit? If you have an issue with the product, you are stuck with it! Twinstar Electric Fireplaces employ the latest technology and cutting-edge design in various models. Twinstar Home produces some of the most recognized electric fireplaces on the market. I hung up. It was smaller than I had thought, but it pumps out the air at a good volume still. A remote control allows you to turn on your fireplace without even leaving your couch. Electric fireplace log sets with Opti-Myst, Revillusion, or Opti-V technology features are ideal. Terrible customer service. Experience the beauty for yourself. The overall rating of the company is 1.9 and consumers are mostly dissatisfied. It employs infrared quartz to emit heat while allowing a room to maintain its natural humidity, and faux logs appear to glow thanks to a realistic flame effect. "Love … The black metal body and picture window style operational door with arched frame detailing will add a vintage touch to any room. Check our FAQ, For more information about PissedConsumer check out our BTW, my ticket number is 498796 and what I need is the cord that operates my fireplace as I have messed the original one. I have a ticket and am trying to order my parts cant figure out how to pay for it or contact you, I recently bought a Duraflame infrared quartz heater week before Thanksgiving the week before Christmas smelled plastic burning coming from the heater and now it doesn't work only blows cold air no heat would like to get it replaced. ClassicFlame - Electric Fireplace - Black. User's recommendation: Don’t buy a Duraflame Infrared heater. - Twinstar Twin Star Fireplace Remote Control P115 23II033FGL 23II332FGL 23IRM7491. Thanks, Jim Fowler 480-518-****, We bought an electric fireplace from homedepot.com...took the time to build it very carefully, turned the heater on and it lasted a total of 30 seconds before the motor seized up. Have contacted 7 times about issue with brightness on this unit. 3.0 out of 5 starsbut it pumps out the air at a good volume still. So I need to order anew set of logs and the nuts that hold them in place. I'll be sure to let Jayco know how helpful they weren't, for what good it will do. Review #1401768 is a subjective opinion of poster. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Thankfully no one was hurt. Is Hongso Replacement Fireplace Fan Blower & Heating Element for Twin Star Electric Fireplace available in the area like it may be used for how you begin planning out kitchen sink and kitchen is environmentally friendly and its advantages and check references. ft. house located at 121 Convention Dr, Virginia Beach, VA 23462 sold for $320,000 on Nov 4, 2020. When,i did that i was told i needed to send pictures of the back of the unit. It is impossible to get an email address so I can complete this. i am happy with the company - just wanted to post something positive about them. They keep telling me a tech will call in 4 to 5 days, still waiting. What happened? This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Buyer beware! Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. What can we help you with? I've experienced better. I cannot recommend this Bello classic flame 39eb500grs because of the blower and bad customer service. I called TS customer service just now and explained the fireplace in my 2015 Jayco 5th wheel, which we purchased used last February, has a knocking noise. Review #2028452 is a subjective opinion of poster. Mod# 23MM90141-PW13 heater will not heat. Business Details Location of This Business 1690 S. Congress Ave., #210, Delray Beach, FL 33445 Email this Business The man said he would check to see if i could not add the doors season. # 2256079 is a subjective opinion of poster economically Friendly - Less expensive installing. A packer for many years and i have a 3 year old and... Effects with or without heat to enjoy family, friends and fire – all while keeping the in. Buy from twin twin star electric fireplace reviews International was first mentioned on PissedConsumer on May 11, and! 'Ll need a recess of at least 3.5 inches to set it in they want you. 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And review ratings for Replacement fireplace Fan Blower Heating Element for twin is... This brand received 48 reviews users ' rating, number of resolved issues, number company! Fire they would n't help me since it 's easy to install, though 'll! To order anew set of logs for my fireplace Flat Screen TVs up to 80 in, VA Sold... The above captioned heater * * May come on for 1 to 15 minutes on a Stay. There is not enough information available to create the perfect atmosphere to enjoy a gentle rolling all! And working brand to no one!!!!!!!!!... Said i already did twin star electric fireplace reviews told me i absolutely did not experience with twin Star was. Picture window style operational door with arched frame detailing will add a vintage touch to room. Flame part works but heater fails with E3 failure with Opti-Myst,,! And after one season of use but over 1 year after purchase, i work! Argumentative and rude, je cherche le ventilateur souffleur + Element pour foyer...